{"id":3,"date":"2025-09-18T08:27:22","date_gmt":"2025-09-18T08:27:22","guid":{"rendered":"http:\/\/veno.es\/shop\/?page_id=3"},"modified":"2026-02-24T12:46:16","modified_gmt":"2026-02-24T12:46:16","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/veno.es\/shop\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">PRIVACY POLICY<\/h1>\n\n\n\n<p><strong>Last Updated: 20-11-2025<\/strong><\/p>\n\n\n\n<p>Nicola Franchini (\u201cProvider\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d), a freelancer with tax residence in Spain (NIF: Y3864707P), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our Software, use our SaaS services, or visit our website.<\/p>\n\n\n\n<p>By using our services, you agree to the collection and use of information in accordance with this policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1. DATA CONTROLLER<\/h3>\n\n\n\n<p>The entity responsible for processing your personal data under the General Data Protection Regulation (GDPR) is:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Name:<\/strong> Nicola Franchini<\/li>\n\n\n\n<li><strong>Tax ID (NIF):<\/strong> Y3864707P<\/li>\n\n\n\n<li><strong>Address:<\/strong> [Insert your full fiscal address here]<\/li>\n\n\n\n<li><strong>Email:<\/strong> <a href=\"https:\/\/www.google.com\/url?sa=E&amp;q=mailto%3Ainfo%40veno.es\" target=\"_blank\" rel=\"noreferrer noopener\">info@veno.es<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. TYPES OF DATA WE COLLECT<\/h3>\n\n\n\n<p>We collect several types of information for various purposes to provide and improve our service to you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identity &amp; Contact Data:<\/strong> Name, surname, email address, and username.<\/li>\n\n\n\n<li><strong>Billing &amp; Tax Data:<\/strong> Billing address, company name, VAT\/Tax ID number. This is required to comply with Spanish tax regulations (IVA\/Invoice laws).<\/li>\n\n\n\n<li><strong>Payment Data:<\/strong> We use <strong>Stripe<\/strong> as a third-party payment processor. <strong>We do not store your credit card details on our servers.<\/strong> All payment information is processed directly by Stripe via their secure Elements\/Iframe technology. Stripe provides us with encrypted tokens and limited information (such as the last 4 digits of your card and expiration date) to manage your subscription.<\/li>\n\n\n\n<li><strong>Technical &amp; Usage Data:<\/strong> IP address, browser type, device information, and data on how you interact with our website (via cookies) or how the Software communicates with our API for license validation.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. LEGAL BASIS FOR PROCESSING<\/h3>\n\n\n\n<p>We process your data based on the following legal grounds:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Performance of a Contract:<\/strong> Processing is necessary to provide the Software, manage your subscription, and provide technical support.<\/li>\n\n\n\n<li><strong>Legal Obligation:<\/strong> We must process billing data to comply with Spanish accounting and tax laws.<\/li>\n\n\n\n<li><strong>Legitimate Interest:<\/strong> To improve our products, ensure the security of our SaaS infrastructure, and prevent license fraud.<\/li>\n\n\n\n<li><strong>Consent:<\/strong> For sending marketing communications (newsletters), provided you have explicitly opted in.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. HOW WE USE YOUR DATA<\/h3>\n\n\n\n<p>We use the collected data to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process your transactions and manage your account.<\/li>\n\n\n\n<li>Validate license keys and provide automatic software updates.<\/li>\n\n\n\n<li>Respond to support requests and technical inquiries.<\/li>\n\n\n\n<li>Send administrative information (e.g., renewal reminders, changes to terms).<\/li>\n\n\n\n<li>Comply with legal obligations (issuing invoices and tax reporting).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. DATA RETENTION<\/h3>\n\n\n\n<p>We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Account data:<\/strong> Retained as long as your account is active.<\/li>\n\n\n\n<li><strong>Billing data:<\/strong> Retained for a minimum of <strong>5 years<\/strong> to comply with Spanish tax law (<em>Ley General Tributaria<\/em>).<\/li>\n\n\n\n<li><strong>Technical logs:<\/strong> Retained for a short period (usually 30-90 days) for security analysis, unless needed for legal evidence.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. RECIPIENTS OF YOUR DATA (THIRD PARTIES)<\/h3>\n\n\n\n<p>We do not sell your data. We share data only with trusted service providers necessary for our operations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Stripe (Payment Processor):<\/strong> To handle payments and subscriptions.<\/li>\n\n\n\n<li><strong>Hosting Providers:<\/strong> Where our website and SaaS databases are located (servers within the EU).<\/li>\n\n\n\n<li><strong>Email Service Providers:<\/strong> To send transactional emails and newsletters.<\/li>\n\n\n\n<li><strong>Tax Authorities:<\/strong> The Spanish <em>Agencia Tributaria<\/em> (AEAT) for mandatory tax reporting.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. INTERNATIONAL TRANSFERS<\/h3>\n\n\n\n<p>Some of our service providers (like Stripe or email platforms) may be based outside the European Economic Area (EEA), primarily in the USA. When this occurs, we ensure that the transfer is protected by <strong>Standard Contractual Clauses (SCCs)<\/strong> approved by the European Commission or other legal safeguards to ensure a level of data protection equivalent to the GDPR.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">8. YOUR DATA PROTECTION RIGHTS<\/h3>\n\n\n\n<p>As a resident of the EEA\/Spain, you have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Right of Access:<\/strong> Request a copy of your personal data.<\/li>\n\n\n\n<li><strong>Right of Rectification:<\/strong> Correct inaccurate or incomplete data.<\/li>\n\n\n\n<li><strong>Right to Erasure (\u201cRight to be Forgotten\u201d):<\/strong> Request deletion of data when it is no longer needed (subject to legal retention requirements).<\/li>\n\n\n\n<li><strong>Right to Restriction of Processing:<\/strong> Limit how we use your data.<\/li>\n\n\n\n<li><strong>Right to Data Portability:<\/strong> Receive your data in a structured, machine-readable format.<\/li>\n\n\n\n<li><strong>Right to Object:<\/strong> Object to processing based on legitimate interests or for direct marketing.<\/li>\n<\/ul>\n\n\n\n<p>To exercise these rights, please contact us at <strong><a target=\"_blank\" href=\"https:\/\/www.google.com\/url?sa=E&amp;q=mailto%3Ainfo%40veno.es\" rel=\"noreferrer noopener\">info@veno.es<\/a><\/strong>. You also have the right to lodge a complaint with a Data Protection Authority, specifically the <strong>Agencia Espa\u00f1ola de Protecci\u00f3n de Datos (AEPD)<\/strong> at <a target=\"_blank\" href=\"https:\/\/www.google.com\/url?sa=E&amp;q=https%3A%2F%2Fwww.aepd.es\" rel=\"noreferrer noopener\">www.aepd.es<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">9. COOKIES<\/h3>\n\n\n\n<p>Our website uses cookies to manage sessions, remember your preferences, and analyze traffic. You can manage your cookie preferences through your browser settings. For detailed information, please see our <a href=\"https:\/\/veno.es\/shop\/cookie-policy-eu\/\" data-type=\"page\" data-id=\"445\">Cookie Policy<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">10. CHANGES TO THIS PRIVACY POLICY<\/h3>\n\n\n\n<p>We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the \u201cLast Updated\u201d date. You are advised to review this Privacy Policy periodically for any changes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">11. CONTACT US<\/h3>\n\n\n\n<p>If you have any questions about this Privacy Policy, please contact us:<\/p>\n\n\n\n<p>By visiting the <a href=\"https:\/\/veno.es\/shop\/legal-notice\/\" data-type=\"page\" data-id=\"37\">Legal Notice<\/a> on our website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY Last Updated: 20-11-2025 Nicola Franchini (\u201cProvider\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d), a freelancer with tax residence in Spain (NIF: Y3864707P), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our Software, use our SaaS services, or visit our website. By using [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Veno Store<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/veno.es\/shop\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Veno Store\" \/>\n<meta property=\"og:description\" content=\"PRIVACY POLICY Last Updated: 20-11-2025 Nicola Franchini (\u201cProvider\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d), a freelancer with tax residence in Spain (NIF: Y3864707P), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our Software, use our SaaS services, or visit our website. By using [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/veno.es\/shop\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Veno Store\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-24T12:46:16+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/veno.es\\\/shop\\\/privacy-policy\\\/\",\"url\":\"https:\\\/\\\/veno.es\\\/shop\\\/privacy-policy\\\/\",\"name\":\"Privacy Policy - Veno Store\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/veno.es\\\/shop\\\/#website\"},\"datePublished\":\"2025-09-18T08:27:22+00:00\",\"dateModified\":\"2026-02-24T12:46:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/veno.es\\\/shop\\\/privacy-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/veno.es\\\/shop\\\/privacy-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/veno.es\\\/shop\\\/privacy-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/veno.es\\\/shop\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Privacy Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/veno.es\\\/shop\\\/#website\",\"url\":\"https:\\\/\\\/veno.es\\\/shop\\\/\",\"name\":\"Veno Store\",\"description\":\"by Nicola Franchini\",\"publisher\":{\"@id\":\"https:\\\/\\\/veno.es\\\/shop\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/veno.es\\\/shop\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/veno.es\\\/shop\\\/#organization\",\"name\":\"Veno Store\",\"url\":\"https:\\\/\\\/veno.es\\\/shop\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/veno.es\\\/shop\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/veno.es\\\/shop\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/nf-icon.jpg\",\"contentUrl\":\"https:\\\/\\\/veno.es\\\/shop\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/nf-icon.jpg\",\"width\":378,\"height\":378,\"caption\":\"Veno Store\"},\"image\":{\"@id\":\"https:\\\/\\\/veno.es\\\/shop\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Privacy Policy - Veno Store","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/veno.es\/shop\/privacy-policy\/","og_locale":"en_US","og_type":"article","og_title":"Privacy Policy - Veno Store","og_description":"PRIVACY POLICY Last Updated: 20-11-2025 Nicola Franchini (\u201cProvider\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d), a freelancer with tax residence in Spain (NIF: Y3864707P), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our Software, use our SaaS services, or visit our website. By using [&hellip;]","og_url":"https:\/\/veno.es\/shop\/privacy-policy\/","og_site_name":"Veno Store","article_modified_time":"2026-02-24T12:46:16+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/veno.es\/shop\/privacy-policy\/","url":"https:\/\/veno.es\/shop\/privacy-policy\/","name":"Privacy Policy - Veno Store","isPartOf":{"@id":"https:\/\/veno.es\/shop\/#website"},"datePublished":"2025-09-18T08:27:22+00:00","dateModified":"2026-02-24T12:46:16+00:00","breadcrumb":{"@id":"https:\/\/veno.es\/shop\/privacy-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/veno.es\/shop\/privacy-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/veno.es\/shop\/privacy-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/veno.es\/shop\/"},{"@type":"ListItem","position":2,"name":"Privacy Policy"}]},{"@type":"WebSite","@id":"https:\/\/veno.es\/shop\/#website","url":"https:\/\/veno.es\/shop\/","name":"Veno Store","description":"by Nicola Franchini","publisher":{"@id":"https:\/\/veno.es\/shop\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/veno.es\/shop\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/veno.es\/shop\/#organization","name":"Veno Store","url":"https:\/\/veno.es\/shop\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/veno.es\/shop\/#\/schema\/logo\/image\/","url":"https:\/\/veno.es\/shop\/wp-content\/uploads\/2025\/09\/nf-icon.jpg","contentUrl":"https:\/\/veno.es\/shop\/wp-content\/uploads\/2025\/09\/nf-icon.jpg","width":378,"height":378,"caption":"Veno Store"},"image":{"@id":"https:\/\/veno.es\/shop\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/veno.es\/shop\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veno.es\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veno.es\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veno.es\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veno.es\/shop\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/veno.es\/shop\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":447,"href":"https:\/\/veno.es\/shop\/wp-json\/wp\/v2\/pages\/3\/revisions\/447"}],"wp:attachment":[{"href":"https:\/\/veno.es\/shop\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}